complaisance
C2Pronunciation
UK
- /kəmplˈeɪsəns/
US
- /kəmplˈeɪsəns/
Description
- willingness to please
- politeness
- obliging behavior
Imagine you're at a dinner party, and your host suggests moving the party to the patio—even though you'd prefer to stay in the air-conditioned dining room. If you agree with a gracious smile simply to make your host feel successful and keep the evening moving smoothly, that demonstrates complaisance. It is about being agreeable, showing consideration for others, and acting in a way that aims to please.
Historically, complaisance was often associated with courtly behavior—the elaborate politeness and deference shown to those of higher status. While it doesn't necessarily imply subservience today, it still suggests a genuine willingness to accommodate or yield to another's wishes. You might describe a salesperson as having "a great deal of complaisance" if they are exceptionally helpful and eager to satisfy a customer's needs. However, be warned: too much complaisance can sometimes be seen as a weakness or a lack of personal conviction!
Complaisance is a nuanced word that describes a willingness to please others, often through politeness, accommodation, and agreeable behavior. It goes beyond simple courtesy; it suggests an active, conscious effort to anticipate and fulfill the desires or expectations of another person.
The word originates from the French complaire, meaning "to please." Historically, complaisance was a key virtue in aristocratic circles, where elaborate displays of deference were expected. Think of characters in period dramas carefully navigating social interactions with practiced grace and a desire to remain in someone's good graces—that's often complaisance in action.
Today, while the context is broader, the core meaning remains. You might describe someone as showing complaisance when they readily agree to a request, even if it requires some effort on their part. For example: "The hotel staff showed remarkable complaisance in accommodating our late arrival." Or: "Her complaisance made her a popular guest at every gathering."
However, it's important to note that complaisance isn't always about genuine agreement. It can sometimes be a strategic behavior—a way of smoothing over disagreements or maintaining harmony at the expense of one's own preferences. Too much complaisance, especially if it comes across as insincere, can be perceived negatively. A character might be described as having "excessive complaisance" if they are seen as a pushover who refuses to stand their ground.
Ultimately, complaisance is about more than just being polite; it's about the active pursuit of being pleasing and accommodating—a quality that can be both an admirable social grace and a potential mask for a lack of conviction, depending on the context.
Examples
- 1
Customer service
The receptionist answered every complaint with calm complaisance.
- 2
Workplace hierarchy
Her complaisance toward senior colleagues made it hard to tell when she actually disagreed.
Grammar
toward + person/group
the person or group receiving the attitude
- 3
Regulatory failure
Years of official complaisance let the company ignore safety warnings until it was too late.
Forms and spellings
1 form open this card.
Main spelling
- complaisancenoun