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complaisance

C2
noun

Pronunciation

UK

  • /kəmplˈeɪsəns/

US

  • /kəmplˈeɪsəns/

Description

Imagine you're at a dinner party, and your host suggests moving the party to the patio—even though you'd prefer to stay in the air-conditioned dining room. If you agree with a gracious smile simply to make your host feel successful and keep the evening moving smoothly, that demonstrates complaisance. It is about being agreeable, showing consideration for others, and acting in a way that aims to please.

Historically, complaisance was often associated with courtly behavior—the elaborate politeness and deference shown to those of higher status. While it doesn't necessarily imply subservience today, it still suggests a genuine willingness to accommodate or yield to another's wishes. You might describe a salesperson as having "a great deal of complaisance" if they are exceptionally helpful and eager to satisfy a customer's needs. However, be warned: too much complaisance can sometimes be seen as a weakness or a lack of personal conviction!

Examples

  1. 1

    Customer service

    The receptionist answered every complaint with calm complaisance.

  2. 2

    Workplace hierarchy

    Her complaisance toward senior colleagues made it hard to tell when she actually disagreed.

    • Grammar

      toward + person/group

      the person or group receiving the attitude

  3. 3

    Regulatory failure

    Years of official complaisance let the company ignore safety warnings until it was too late.

Forms and spellings

1 form open this card.

Main spelling

  • complaisancenoun