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mishandle

C2
verb

Pronunciation

UK

  • /mɪshˈændəl/

US

  • /mɪsˈhændəl/

Description

Imagine you're entrusted with a delicate vase, a family heirloom. If you mishandle it, you do not break it on purpose, but because you were careless or not careful enough, you might drop it. Mishandling something means dealing with it in the wrong way, often causing damage or other problems.

It can apply to physical objects, like that vase, but also to situations, information, or even people. A politician might mishandle a crisis by making poor decisions, or an employee could mishandle private data and cause a security problem. It suggests a lack of skill or care when dealing with something important. Think of it as the opposite of handling something well.

Examples

  1. 1

    Travel

    The airline apologized for mishandling our luggage.

  2. 2

    Customer complaint

    He lost the client after he mishandled her complaint.

  3. 3

    Difficult conversation

    I tried to explain the problem calmly, but I mishandled the conversation and made things worse.

  4. 4

    Official investigation

    Several officials were accused of mishandling the investigation.

  5. 5

    Customer data

    Small companies can face huge fines if they mishandle customer data.

Forms and spellings

4 forms open this card.

Main spelling

  • mishandleverb

Forms

  • mishandling-ing formverb
  • mishandledpast tenseverb
  • mishandlesverb