outsource
Pronunciation
UK
- /aʊtsˈɔːs/
US
- /ˌaʊtˈsɔrs/
Description
- Use outside help
- Contract work out
- Send work to others
Imagine you're a baker famous for your delicious cakes, but suddenly everyone wants bread too. Instead of learning a whole new skill and slowing down cake production, you might have another bakery make the bread for you. That's what outsourcing is all about: letting someone else handle work that your business does not do well or cannot manage easily on its own.
It is very common in business today, from customer service handled by call centers overseas to entire IT functions managed by outside companies. Businesses do this to save money, stay focused on what they do best, and get expert help when needed. You might even outsource chores at home by paying someone to mow the lawn instead of doing it yourself.
To outsource means to get goods or services from an outside person or company instead of doing the work inside your own business. It is a common business decision used to cut costs, work more efficiently, and focus on the things a company does best.
Historically, outsourcing was often about manufacturing. A company might outsource the production of parts to factories in countries with lower labor costs. Today, it includes a much wider range of services. Think of customer support handled by call centers in the Philippines, software development done by teams in India, or payroll processing managed by specialist firms.
There are many reasons for doing this. It can be cheaper to hire outside experts than to train and employ full-time staff. It also lets companies grow or shrink quickly without the cost of managing a large workforce. In some cases, it gives them access to skills or technology they do not have in-house.
However, outsourcing is not always simple. Companies need to think carefully about quality control, communication problems, and possible security risks. There has also been a lot of debate about job losses linked to outsourcing, although supporters argue that it can create new opportunities and economic growth elsewhere.
So, whether a large company is streamlining its operations or an individual is hiring help with household tasks, outsourcing is about using outside resources to reach a goal. It is a common practice in the modern economy and has changed how a great deal of work gets done.
Examples
- 1
Payroll
The company outsourced its payroll to a local accounting firm.
- 2
Customer support
We handle sales ourselves, but we outsource customer support.
- 3
Small business
Many small businesses outsource bookkeeping because hiring a full-time accountant is expensive.
- 4
Overseas production
The factory outsourced production to a supplier overseas.
- 5
Job security
Workers were worried that their jobs would be outsourced.
- 6
Website design
You can outsource the website design, but you still need to choose the overall style.
- 7
Personal judgment
Don’t outsource every decision to your manager; learn to trust your own judgment.
Pattern
outsource a decision to + person
let that person make it for you
Forms and spellings
4 forms open this card.
Main spelling
- outsourceverb
Forms
- outsourcing-ing formverb
- outsourcedpast tenseverb
- outsourcesverb