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troubleshooter

C2
noun

Pronunciation

UK

  • /trˈʌbəlʃˌuːtə/

US

  • /ˈtrəbəlˌʃutər/

Description

Imagine your computer crashes right before a big presentation, or a machine suddenly stops working. That is when you need a troubleshooter. A troubleshooter is someone who is good at finding the cause of a problem and fixing it, often in technical or difficult situations. They do not just do repairs. They first work out what went wrong, then decide the best way to make it right. Think of them as detectives for everyday breakdowns and hard-to-solve problems. Companies often call in troubleshooters when an issue is too tricky for the usual team to fix, but the word can also fit someone in daily life who is very good at sorting out problems.

Examples

  1. 1

    IT support

    When the office network kept crashing, they called in a troubleshooter from the IT department.

  2. 2

    Team projects

    She's become the team's go-to troubleshooter whenever a project starts falling behind.

    • Phrase

      go-to

      the person people regularly choose first

  3. 3

    Customer service

    The company hired an outside troubleshooter to sort out problems in its customer service unit.

  4. 4

    Conflict mediation

    The mayor brought in a veteran troubleshooter to ease tensions between the two groups.

  5. 5

    Problem-solving skills

    Good troubleshooters stay calm under pressure and ask the right questions.

Forms and spellings

2 forms open this card.

Main spelling

  • troubleshooternoun

Forms

  • troubleshooterspluralnoun