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professionalism

C1
noun

Pronunciation

UK

  • /prəfˈɛʃənəlˌɪzəm/

US

  • /prəˈfɛʃənəˌlɪzəm/

Description

It is not just about what you do at work, but how you do it. Think of a master chef: they do not just cook delicious food; they keep the workspace clean, treat coworkers with respect, and present each dish with care. That is what this looks like in action. It includes skill, responsibility, honesty, and good behavior. A doctor who shows care to a patient shows it; so does an accountant who checks the numbers carefully. Sometimes it also means dressing in a way that fits the situation. A lawyer in a suit may seem ready for a serious meeting, while someone wearing pajamas to a board meeting probably does not.

Examples

  1. 1

    Customer service

    The receptionist handled the angry customer with calm professionalism.

  2. 2

    Medical care

    We were impressed by the professionalism of the nurses.

  3. 3

    Deadline pressure

    The team showed real professionalism by finishing the report on time despite the pressure.

  4. 4

    Email tone

    Several clients complained about the lack of professionalism in the email.

  5. 5

    Apology

    A simple apology would have shown more professionalism.

  6. 6

    Personal conflict

    He tried to keep his professionalism even when the meeting became personal.

Forms and spellings

1 form open this card.

Main spelling

  • professionalismnoun