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differentiator

C2
noun

Pronunciation

UK

  • /dˈɪfərˌɛnʃɪˌeɪtə/

US

  • /ˌdɪf.əˈrɛn.ʃi.eɪ.tər/Canadanoun

Description

Imagine you're shopping for sneakers. Lots of brands make athletic shoes, but what makes Nike different from Adidas or New Balance? That "something"—the unique quality that sets it apart—is a differentiator. It's the factor that causes customers to choose one product or service over another.

A differentiator isn't just about being better; it's about being different. A bakery might differentiate itself by using only organic ingredients, while a car company might focus on fuel efficiency. In business, identifying and emphasizing your differentiators can be crucial for success. Think of Steve Jobs—his relentless pursuit of elegant design was a key differentiator for Apple products.

Examples

  1. 1

    Online grocery

    Fast delivery is a clear differentiator in the online grocery market.

  2. 2

    Customer support

    She said customer support, not price, was the company's main differentiator.

  3. 3

    App market

    In a crowded app market, privacy can be a strong differentiator.

  4. 4

    Job offers

    For many job candidates, flexible hours are still a differentiator.

  5. 5

    School choice

    The school is trying to build differentiators that matter to parents, such as small classes and strong arts programs.

Forms and spellings

1 form open this card.

Main spelling

  • differentiatornoun