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centralization

A2
noun

Pronunciation

UK

  • /sˌɛntrəlaɪzˈeɪʃən/

US

  • /ˌsɛntrəlɪˈzeɪʃən/

Description

Centralization describes the process of concentrating control of an organization or system in a single place or authority. Think of a small town with one main government building where all decisions are made – that's centralization in action! It's the opposite of spreading things out, like branches of a tree.

Historically, centralization was key to building strong empires. Kings and queens centralized power by taking control of local lords and establishing a central court. Today, we see it in business when companies bring all their decision-making to headquarters, or in government when national authorities take over functions previously handled locally. Sometimes centralization is efficient, but other times it can lead to bottlenecks and frustration if the central authority becomes overwhelmed.

Examples

  1. 1

    Customer service

    The company announced the centralization of its customer service team in one office.

  2. 2

    School governance

    Many teachers worry that centralization of the school system leaves local principals with less freedom.

  3. 3

    Employee records

    The new software allows centralization of employee records, so staff no longer have to search through separate databases.

  4. 4

    Business decisions

    Critics say too much centralization can slow down decision-making in a fast-growing business.

    • Phrase

      decision-making

      the process of deciding what to do

  5. 5

    Bank merger

    After the merger, the bank pushed for greater centralization, but some regional branches resisted the change.

Forms and spellings

2 forms open this card.

Main spelling

  • centralizationnoun

Forms

  • centralizationspluralnoun